Responsible gambling

Responsible Gaming Features at Navette Casino Charlevoix

At Navette Casino Charlevoix, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our guests. Our casino adheres to Loto-Québec's framework on responsible gambling, which includes tools such as voluntary self-exclusion programs that allow players to bar themselves from participating in any provincial casinos for defined periods.

Tools for Responsible Gaming

Voluntary Self-Exclusion: Players can voluntarily exclude themselves from participating in all provincial casinos for a specific period. This tool allows individuals to take control of their gaming habits and avoid potential problems.
Time-Out Options: We offer time-out options that allow players to temporarily restrict their access to the casino's games and services.
Limit-Setting Tools: For online offerings, we provide limit-setting tools that enable players to set boundaries on their spending and playing sessions.

Support Organizations

We promote connections to provincial and national support organizations such as:

Gambling Help Lines: Our casino provides access to confidential help lines that offer counseling services for individuals experiencing harm from gaming.
Health Network Services: We refer guests to regional health network services, providing them with a comprehensive list of resources available in the region.

Guidance and Support

Our staff are trained to recognize problematic gaming behaviors and can provide guidance on responsible gambling practices. If you or someone you know is experiencing harm from gaming, please do not hesitate to reach out for assistance.

At Navette Casino Charlevoix, we prioritize your well-being and safety above all else. Our responsible gaming features aim to promote a healthy and enjoyable experience for every guest who visits our casino.